• Victory Day Short Tour 24 – 29/07/2014

    Duration: 06 Days 05 Nights - Price $1850

    Take an extraordinary journey into DPRK North Korea during this 61st anniversary of the end of the Korean War and have a different perspective of this important but “forgotten”...

  • DPRK Discovery 01 – 08/06/2014

    Duration: 08 Days 07 Nights - Price $2100

    As a relative newcomer to adventure travel, exploring the mysterious North Korea (also known as DPRK) often feels like setting foot on a foreign, untouched...

  • DPRK Train Tour 03 – 10/05/2014

    Duration: 08 Days 07 Nights - Price $2100

    Get a deep insight into DPRK on private train could be an experience of...

WHY TRAVELLING TO NORTH KOREA (DPRK) WITH US?

  • Internationally registered, reputable enterprise
  • Quick response within 12 hours
  • Local experts with rich knowledge
  • Personalized services
  • Easy to settle payments online
  • 24/24 Support
  • Satisfaction Commitment
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Home >> Terms & Conditions

Terms & Conditions

1. Price and currancy

Koryo Senses Travel & Tours quote the prices in Euros, but other prominent currancy such as US Dollars, British pounds are accepted.

Children under 02 years of age must be accompanied by an adult who is parents or legal guardian. In the absence of such persons, written permission from them is required.

• Under 2 years – free of charge.
• From 2 to 11 years – 75% of adult cost.
• Above 11 years – adult cost.

Discounts offered:

• Students – 10% discount.
• Groups of 4 travelling together – 5% discount
• Groups of 5 or more people travelling together – 10% discount

2. Email exchange

All reservations should be made in writing method/documents via email exchange.
We guarantee responding any requests you make within 24 hours.

3. Payment methods

Upon you confirm your booking(s) with us, we will request you to make deposit(s) of 50% of the tour cost. The rest will be settled 30 days before departure.

If a booking is requested less than 15 days prior to your arrival date, full payment is required before we start to arrange the services with our suppliers.

Payment methods preferred include: Credit card, bank transfer, in cash or Western Union. All bank service charges are subject to being handled by your side. Normally, it is an additional charge of 3% for Visa and Master Card and 4% for American Express.

4. Cancellation

Cancellation fees of booking are not levied for us but for all local suppliers as hotel, carrier and other contractors. In these cases, the client shall be liable to pay those fees to Koryo Senses Travel & Tours.  The cancellation will be charged as follow:

• More than 45 days before arrival: No charge.
• 45 – 30 days before arrival: 25% of the total cost.
• 29 – 15 days before arrival: 50% of the total cost.
• 14 – 07 days before arrival: 75% of the total cost.
• Fewer than 07 days: 100% of the total cost.

Koryo Senses Travel & Tours reserves the rights to cancel a trip at any time with prior notice before departure if, due to terrorism, natural disasters, political instability or other external events it is not viable for us to operate the planned itinerary. We also reserves the right to change itinerary or cancel a tour at any time, due to circumstances beyond our control sometimes happen.

In case Koryo Senses cannot process visas or the tour is cancelled by our partners in the North Korea (DPRK), we will refund in full the deposit you made (note that you will hold any bank charges).

5. Travel Insurance

We strongly recommend that all travelers obtain travel and health insurance before taking any of our tours. Insurance is not included in our tour cost.

Your travel insurance must provide cover against personal accident, death, medical expenses and emergency repatriation with a recommended minimum coverage of US $200,000 for each of the categories of cover. We also strongly recommend it covers cancellation, curtailment, personal liability and loss of luggage and personal effects.

6. Responsibility & Liability

We shall not be held responsible for the loss of property or additional expenses sustained by customers due to unforeseen disasters such as earthquake, flood, typhoon, fire, disease, adverse weather, etc. or the act of governments or other authorities such as war, strikes, political chaos, riots, quarantine, customs regulations, delays or changes in itineraries or schedules by those out of our control.

In addition, we will not be responsible for any injury, loss, death, delay or damage to personal property that is not related to our services such as airlines delay. Our’s maximum liability, for any reason, will be limited to the amount paid to us for the requested services.

We will not be held responsible for loss, death, physical harm caused to or any expenses incurred by passengers if they deviate from our original tour itinerary or group.